customer service

SHIPPING 

All purchases will be shipped within 3-5 days of ordering via USPS ground, unless otherwise notified. Currently, we only ship within the US.

RETURNS 

New and unused/unworn merchandise are eligible for MINIMUSELAND store credit if we are notified within 7 days of delivery. All merchandise must be returned in original packaging, with original tags attached, and received by us within 10 days of request for return. Unless there has been an error on our end, customer is responsible for all shipping costs and must provide us with tracking information once shipped, we cannot be responsible for lost or stolen packages. To exchange or return items, please email us at minimuseland@gmail.com and we will provide details on our return procedure. Following receipt and inspection of the returned item, you will be contacted within 5 days with information on your store credit. We are currently unable to offer exchanges. All sale items, including promotional sales, and accessories are final.